Serving regulated mid-market businesses nationwide (888) 901-9686 · [email protected]
Our Services

Managed IT Services for
Regulated Firms in Los Angeles

Elevate Solutions is a managed IT and cybersecurity provider in Los Angeles serving regulated firms — legal, healthcare, financial services, and professional services. We deliver the full catalog below, from 24/7 security operations to structured cabling, under one contract, with documented response procedures and the compliance evidence to show for it.

Our services

Cybersecurity Solutions

A breach at a regulated firm is a legal event, not just a technical one. We run layered security — 24/7 SOC monitoring, EDR, vulnerability management, penetration testing, and awareness training — implemented to CIS Controls v8 and documented for auditors and insurers.

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What's Included
24/7 Monitoring & SIEM
Endpoint Detection & Response (EDR)
Penetration Testing & Vulnerability Scanning
Security Awareness Training & Phishing Simulations
Dark Web Monitoring
DNS Filtering & Web Content Security
Incident Response Planning & Tabletop Exercises

Managed Detection & Response (MDR)

Alerts without analysts are noise. Our MDR service puts human security analysts on every severity-2-and-above alert, around the clock, with automated containment in minutes and incident reports written for insurance carriers and regulators.

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What's Included
24/7 Threat Hunting by Security Analysts
Real-Time Threat Analysis & Triage
Automated Threat Containment & Isolation
Root Cause Investigation & Forensics
Monthly Threat Intelligence Briefings
Compliance-Ready Incident Reporting

Email Security

Email is the #1 attack vector in legal and healthcare. Native Microsoft 365 and Google Workspace filtering catches commodity phishing; business email compromise and invoice fraud get through. We add the behavioral-analysis layer, encryption, DLP, and retention-grade archiving.

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What's Included
Advanced Spam & Phishing Filtering
Email Encryption & Secure Messaging
Data Loss Prevention (DLP) for Email
Email Archiving & Retention Policies
Business Email Compromise (BEC) Protection
Microsoft 365 & Google Workspace Security

Managed IT Services

An IT department you don't have to build: SLA-backed help desk, proactive monitoring, patching, asset lifecycle, mobile device management, and zero-trust access. Delivered co-managed alongside your internal team, or fully managed.

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What's Included
Proactive Monitoring & Alerting
Help Desk & Tier 1-3 Support
Patch Management & OS Updates
Asset Lifecycle Management
Mobile Device Management (MDM)
Zero Trust Network Access (ZTNA)
Computer-as-a-Service (CaaS) Options
Conditional Access & Identity Management

Business Phone & UCaaS

Enterprise voice, unified communications, and contact center platforms sourced from 200+ providers. We design, deploy, and manage VoIP, UCaaS, and CCaaS — with E911 compliance and compliance recording handled, not assumed.

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What's Included
VoIP & Cloud Phone Systems
UCaaS (8x8, Vonage, Dialpad, Teams)
Contact Center as a Service (CCaaS)
SIP Trunking & POTS Replacement
Microsoft Teams Voice Integration

Internet & Connectivity

Vendor-neutral sourcing of dedicated fiber, broadband, SD-WAN, and MPLS from 200+ carriers. We match the circuit to the workload, negotiate the contract, and audit the bills after install.

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What's Included
Dedicated Fiber & Ethernet
Business Broadband & Cable
SD-WAN & MPLS
Wireless Failover & 5G/LTE
Multi-Site WAN Optimization

Cloud, IaaS & Colocation

Cloud placement is a per-workload decision, not a destination. We architect, migrate, and manage hybrid environments across Microsoft 365, Azure, AWS, and colocation — then right-size monthly so spend tracks actual use.

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What's Included
Cloud Migration & Architecture
Infrastructure-as-a-Service (IaaS)
Microsoft 365 Management
Azure / AWS Infrastructure
Colocation & Data Center Services
SaaS Application Management

Backup, Disaster Recovery & Business Continuity

Ransomware, hardware failure, or fire — the recovery plan decides whether it's an incident or a catastrophe. We design, deploy, and test BDR with immutable copies, written RTO/RPO commitments, and quarterly restore tests kept as compliance evidence.

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What's Included
BDR Appliance Deployment & Management
Cloud-to-Cloud Backup (M365, Google)
Disaster Recovery Planning & Documentation
RTO/RPO Design & SLA Guarantees
Automated Failover & Failback Testing
Ransomware Recovery & Immutable Backups

AI Solutions

AI adoption without governance creates the exact data-handling risk regulators ask about. We run AI readiness assessments, deploy Microsoft Copilot with data protections configured first, and build governance frameworks before rollout. Full details on our dedicated AI Solutions page.

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What's Included
AI Readiness Assessment
Microsoft Copilot Deployment
Intelligent Document Processing
AI Security & Governance
AI-Powered Analytics

Vendor Management & Cost Optimization

End-to-end technology vendor management: sourcing, contract negotiation, renewal tracking, telecom cost audits, and billing dispute resolution. One accountable point of contact, backed by buying power across 200+ providers.

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What's Included
Vendor Sourcing & Evaluation
Contract Negotiation & Optimization
Telecom & Internet Cost Audits
License & Subscription Management
Renewal Tracking & Cost Reduction
Billing Consolidation & Dispute Resolution
Single Vendor Point of Contact

Network Infrastructure

Enterprise networking built to hold up under audit and load: SD-WAN, next-generation firewall management, WiFi design, VPN, and resilient connectivity for distributed teams. Fully managed, or as-a-service with monthly billing and no capital outlay.

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What's Included
SD-WAN Deployment
Next-Gen Firewall Management
Firewall-as-a-Service (FaaS)
Network-as-a-Service (NaaS)
WiFi Design & Optimization
VPN & Remote Access
Network Monitoring & Performance

IT Consulting & Advisory

Executive-level technology strategy without the executive salary. vCIO advisory, multi-year roadmaps, budget models, governance frameworks, and board-ready risk reporting aligned to your regulatory obligations.

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What's Included
Technology Roadmapping
Digital Transformation
vCIO Services
IT Governance Frameworks
Budget Optimization

Compliance & Risk Management

Regulators and auditors want evidence, not intentions. HIPAA, SOC 2, NIST, and PCI-DSS assessments, policy development, risk analysis, and audit preparation — with control evidence maintained continuously, not assembled the week before.

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What's Included
HIPAA Compliance
SOC 2 Readiness
NIST Framework
PCI-DSS Compliance
Risk Assessments & Policy Development

Customer Experience (CX)

Customers expect one continuous conversation across phone, chat, email, and SMS. We source, deploy, and manage omnichannel contact centers, AI virtual agents, IVR systems, and workforce management tools — integrated with your CRM.

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What's Included
Omnichannel Contact Centers
AI Chatbots & Virtual Agents
IVR Design & Optimization
Workforce Management
CX Analytics & Reporting

Security Cameras & Access Control

Physical security is a compliance control, not an afterthought. IP camera systems, access control, and visitor management — designed on segmented networks, monitored alongside your cyber stack, and documented to HIPAA, PCI, and insurance requirements.

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What's Included
IP Camera System Design & Installation
Cloud & On-Premise Video Surveillance
Access Control & Keycard Systems
Visitor Management Solutions
Security System Monitoring & Maintenance

Structured Cabling & Network Wiring

A bad cable plant produces years of phantom performance issues. We design fiber and Cat6/Cat6A installations for new builds, office buildouts, and refreshes — every run certification-tested and documented before handoff.

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What's Included
Fiber Optic Installation & Termination
Cat6 / Cat6A Copper Cabling
Network Rack & Patch Panel Buildouts
Cable Pathway & Conduit Design
Testing, Certification & Documentation

Technology as a Service (XaaS)

Capital purchase cycles tie your infrastructure to a depreciation schedule. We deliver hardware, firewalls, networks, and computers as subscriptions: predictable monthly billing, scheduled refreshes, next-business-day replacement, and certified disposal at end of life.

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What's Included
Hardware-as-a-Service (HaaS)
Firewall-as-a-Service (FaaS)
Network-as-a-Service (NaaS)
Computer-as-a-Service (CaaS)
Infrastructure-as-a-Service (IaaS)
Device-as-a-Service (DaaS) & Leasing
End-of-Life Assessment & Rip-and-Replace
Hardware Procurement & Staging
Migration & Cutover Planning
Data Sanitization & Certified Asset Disposal

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