MeterMeter

Platform

Full-stack networks, delivered by Meter

A single networking platform for wired, wireless, and cellular

Designed, operated, & upgraded for all your locations

Delivered and supported by Elevate SolutionsElevate Solutions

Meter Firewalls

99.99%

Uptime SLA for networks

6 of 10

Tickets opened by Meter

5 minutes

Median response time for P1 issues

24/7/365

coverage for immediate response and action

Meter

One firmware image, OS, and data pipeline

One operating system

One operating system runs every device: firewalls, switches, APs, and PDUs

Features

Features ship to the whole network at once, not per device family

One stack

Tested, upgraded, and secured as one stack – no manual configuration

Meter

Secure at every layer, with sensible defaults

Zero Trust principles

Meter was built with a zero trust architecture in mind.

Full-stack visibility & segmentation

Get end-to-end visibility from ISP to hardware to individual clients.

Zero touch provisioning

Zero-touch provisioning, and virtualized troubleshooting cut issues and downtime, letting you scale from 1 to 1,000 sites.

Automated policy enforcement

Secure your network with Zero trust, IDS/IPS & DNS security, segmentation, client isolation.

Identity-based access control

802.1X, MAC-based auth, port isolation

Privacy & data protection

Meter separates the data and control planes to never gain access to your data. We will not break encryption to inspect your packets under any circumstances.

Meter Trust · Reliability

What happens if my network loses connectivity to the Meter Cloud?

Meter separates the control plane from the data plane. Configuration and management run in the Meter Dashboard. Traffic forwarding, policy enforcement, authentication, and power delivery happen locally on each device. So if Meter hardware temporarily cannot reach the Meter Cloud, your network keeps running.

DeviceDuring a loss of cloud connectivity
Security appliancesContinue routing, NAT, firewall policy enforcement, DNS security, IDS/IPS, SDWAN uplink selection and failover, and VPN (Auto VPN, IPsec, client VPN). Changes pushed from the Dashboard wait until the cloud reconnects.
SwitchesEvery feature continues, including Layer 2 and Layer 3 forwarding, VLAN segmentation, and Power over Ethernet to access points and connected endpoints.
Wireless access pointsContinue broadcasting SSIDs, enforcing wireless and security policy, supporting roaming between access points, and handling on-site authentication.
Power distribution unitsContinue delivering power and holding their current outlet states. Scheduled and remote power control through the Dashboard resumes when the cloud reconnects.

Devices reconnect to the Meter Cloud on their own, resume remote management, and upload any locally stored usage and telemetry data. No action is needed from you.

Meter Support

Proactive 24/7 support from 1 to 1,000s of locations

Every customer gets enterprise support as part of their subscription - no confusing tiers and pricing - so your team isn’t making trade-offs on delivering great end user experiences.

Meter first response SLAs
SeverityBrief descriptionInitial response time
CriticalBusiness critical (eg, network down)15 minutes
MajorSignificant degradation of service functionality30 minutes
MediumNon-critical but impactful (eg, device cannot connect to printer)1 hour
LowNon-critical and not impactful (eg, Dashboard loading slower than usual)4 hours

Customer determines the severity of the issue. Meter provides a root cause analysis for anything Critical (Priority 1).

Clear pricing, no confusing licenses

ItemProfessional · Priced per sq ftPremium · Priced per sq ft
Full-stack hardwareIncludedIncluded
Meter CloudIncludedIncluded
Dashboard, API, & softwareIncludedIncluded
Multi-site managementIncludedIncluded
End-to-end security (VPN, DNS, Firewall)IncludedIncluded
Provisioning, configuration & deploymentIncludedIncluded
Automation, updates & lifecycle managementIncludedIncluded
ISP procurement & installationIncludedIncluded
Custom network designIncludedIncluded
Co-managed operationsIncludedIncluded
Onsite hardware & cabling installationExcludedIncluded

Advantages

  • Flat, all-in pricing, no upfront CapEx required
  • Upgrades and hardware refreshes included
  • Significantly lower TCO over contract
  • Buyback credits to decrease switching costs

Meter

How we build hardware

Designed in-house

Hardware, software, and the install

Components built to last

We work directly with Marvell, Intel, and Qualcomm

Tested in our own lab

Every platform goes through our QE lab in San Francisco

Direct access to chipset firmware

Field failures come back to that same lab team

Meter and its partners get your network up and running fast.

Range of services included

  • ISP quality
  • Troubleshooting wireless issues
  • Troubleshooting wired issues
  • Network configuration & design
  • Troubleshooting applications
  • Enabling security

Services

  • Advisory
  • Consulting
  • Cybersecurity
  • MSP
  • MSSP
  • ISP/telecom
  • Full AI solutions

Resources

Meter documents

Overview

Networking that scales with your business

Meter is a vertically integrated enterprise networking company that provides reliable, secure connectivity for a predictable monthly rate.

Download PDF

Support

Proactive 24/7 support from 1 to 1,000s of locations

Every customer gets enterprise support as part of their subscription - no confusing tiers and pricing - so your team isn’t making trade-offs on delivering great end user experiences.

Download PDF

Security

Policies, technologies, and certifications that help us earn your trust

Meter was built with a zero trust architecture in mind.

Download PDF

Reliability

What happens if my network loses connectivity to the Meter Cloud?

So if Meter hardware temporarily cannot reach the Meter Cloud, your network keeps running.

Download PDF

Product

Generative UI for your network

Use natural language to operate and generate network dashboards for rapid resolution and configuration.

Download PDF

Product

Resilient Internet for every location

Meter Connect consolidates all of this into one service: internet procurement, circuit installation, and proactive support for every location, under one contract.

Download PDF

FAQ

Questions

What happens if my network loses connectivity to the Meter Cloud?

Meter separates the control plane from the data plane. Configuration and management run in the Meter Dashboard. Traffic forwarding, policy enforcement, authentication, and power delivery happen locally on each device. So if Meter hardware temporarily cannot reach the Meter Cloud, your network keeps running.

Meter first response SLAs

Customer determines the severity of the issue. Meter provides a root cause analysis for anything Critical (Priority 1).

No large upfront capital required

Hardware refreshes, replacements, software, support costs are included.

Predictable economics

Delivered as a subscription, per-site pricing, no upfront CapEx required

Meter Hardware

Hardware designed and manufactured in-house.

Around-the-clock support

Meter has a global team of technical engineers that work on overlapping shifts, ensuring 24/7/365 coverage for immediate response and action.

Elevate Solutions

Service area

Los AngelesOrange CountySanta BarbaraVenturaSan Diego
MeterMeter

Interested in switching to Meter?

We make it easy with buyback credits and included refreshes

Book a walkthrough

Or call (424) 400-6625